Can you return Verizon equipment? Where to return Verizon equipment? 

Verizon offers a return policy for its products after their purchase. Customers can return the devices or accessories within 30 days of their purchase, and they can get their refund once it has been properly checked along with all its accompanying parts. If the purchases are made from a non-Verizon retail store, then one should know their return policies.

To return Verizon equipment, customers must first decide to do so and then follow the simple steps to do so. Once the decision is made, the company can be contacted to disconnect services. All equipment including all power cables, boxes, remote controls that initially was delivered should be packed for return.

To initiate a return at Verizon, follow these steps: 

Visit the My Orders page on the Verizon website and check the details of the order you wish to return. Select the Return option to proceed with the equipment return. After that, you shall be contacted by Verizon customers’ services to provide you with further information on the same.

Verizon is offering a refund for customers who have bought the Galaxy S8 and Galaxy S8+ through its website. Customers can either take the equipment back to a Verizon retail store or mail it back to the company. If the phone was bought from a Verizon store, customers can contact customer service and ask about returning their phone. They will be given return instructions and labels to help with identification of the package. ..

For returning the equipment via mail, one can follow these steps- 

Verizon is asking customers to pack all their equipment and products in a box before returning it. The return label will be provided by Verizon, and the box should be shipped from the nearest mailing store. The tracking code should be kept safe with the customer for ensuring proper delivery. ..

Key aspects to remember for returning equipment 

It is important to clear any outstanding due of bills or services before disconnecting from the services. It is important to remember that one needs to return the equipment to the company within 30 days of disconnection of the services, to avoid the unreturned equipment charges. It is also advisable to inquire at the retail store before directly visiting for a return since not all stores accept return packages. So one can contact the store to ask the same or get further information. It is also important to know that returning the equipment does not imply the cancellation of the services and one needs to contact Verizon for the same. ..

What are Verizon cancellation charges? 

There are no service cancellation charges for returning the equipment from Verizon if the devices are returned within the stipulated period of 30 days. Otherwise, Verizon charges an unreturned equipment fee for the equipment. If the company charges any service cancellation charges it might be due to any reasons stated in the contracts that are mentioned during the purchase of the services and equipment. But this fee is not similar to the fee charged for late equipment returns. It is advisable to contact the Verizon customer service desk before placing any fees or charges to enquire regarding payments made.

Conclusion 

When returning an equipment, it is important to be aware of the steps one needs to take in order to ensure a smooth process. One can either return the equipment at the store where it was purchased or via mail. In any case, it is advised to inquire at Verizon about returning the equipment and for generating the returning label and serial number that has to be attached with the return box for shipment tracking. It is also better to ask about any fees and refunds beforehand. Verizon accepts returns of its equipment, but there are a few things one should keep in mind when doing so:

  • First and foremost, it is important to inquire about returning service and fees before making a decision. This will help ensure that you have everything you need before returning your equipment.
  • Secondly, make sure you have all of your documentation ready-in-case something goes wrong with your return: receipts, packing slips, etc. This way, if something does go wrong with your return (e.g., you receive an incorrect product or there are problems with shipping), you can easily prove that you were not responsible for any issues.
  • Finally, always be sure to track your return progress through their customer service desk so that you know exactly what is happening with your return - this will help avoid any surprises down the road.