-The item must be in the same condition as when you received it. -You must have the original packaging and any documentation that came with the product. -The return must be made within 14 days of receiving the product. -The cost of returning the product is your responsibility. ..
If you have not unwrapped your sofa or sofa set within a year of purchase, you can return it. If you have opened the sofa, don’t worry - you can still apply for a return but you must do this within 180 days of purchase. After you have opened the sofa, make sure that it is unused and in a condition when it can be re-sold. You also need to have the original receipt and photo-id card to proceed with your refund request. ..
After placing the return, IKEA sends its staff over to your place to inspect the furniture to see if it is in a returnable condition and then they confirm your return application and process the refund amount through your original mode of payment.
IKEA has a return policy that is very simple. You must bring your item back within 30 days of purchase and you must provide your original receipt or a copy of your receipt. If the item is not defective, you can return it for a refund or exchange. If the item is defective, IKEA will offer you a refund or exchange. If you do not have your original receipt, they will require you to provide one in order to process a return.
IKEA Sofa Return Policy
IKEA offers a 365-day return policy if you are not sure about your purchase and it is unopened. If you open the product, you are only eligible for a maximum of 80% of your total amount. If you do not have a receipt, IKEA’s customer-friendly return policy makes it easy for you to go through the process by asking the IKEA staff to search for your purchase in their records by searching for the card you used for payment or searching for the order number. In case of unavailability of any of these things, IKEA gives customers store credit equivalent to the lowest selling price within 365 days. If you have placed an online refund request, then it may take 3-10 days for it to be processed. If you choose to return your item to a store, your refund will be processed immediately.
- If the item is defective, we will offer a full refund
- If you do not have the original receipt, we will provide you with a copy of the receipt or a voucher to use at IKEA
- If you have any questions about our return policy, please contact us at 1-800-IKEA (1-800-848-4543)
Products that have been brought at a discounted rate or on a sale. Mattresses—are available for a return only for 90 days that too if they are unopened. Gift CardsPlantsFabric that has been cut or not in the condition in which it was sold.
Products that cannot be returned:
Products purchased at half-price cannot be returned or exchanged if the customer has a change of mind. Other such products include: ..
A table-topper that is custom-made from the textile category is a great way to show your guests that you have a lot of taste and creativity. It can also be used as a decoration in your home.
If you have a product that you have unpacked but is still unused, you may be eligible to receive a voucher in lieu of your actual money. ..
Yes, IKEA accepts returns on pillows and duvets, provided they have not been used and are in the original packaging. You may return these under the normal 365-day return policy. ..
If the LED bulbs are eligible for return and exchange, customers can receive a voucher or a payment card, which will amount to the full price of the LED bulb.
If you only receive a single part of the product that is defective, you may exchange it for a new one.
IKEA is very flexible when it comes to returning or exchanging items. If you have any trouble during the return or exchange process, the staff at IKEA will be more than happy to help.
