Gallery Furniture does not currently offer refunds to customers. However, customers have a return time frame of 90 days to return the bought mattress. Before the return/exchange, Gallery Furniture requires customers to have used the bed for a specified length of time.
A Breakdown of Gallery Furniture Return Policy on Mattresses
Gallery Furniture offers its customers a good guarantee and a great return policy on items purchased from its store. The company is confident in the quality of its products, and it takes pride in providing excellent customer service.
If you have purchased a mattress from one of Gallery Furniture’s branches within the last thirty days, you are required to use it for thirty days before returning it. This is called the adjustment period, which allows you to decide if the bed is suitable for your needs. ..
If the customer remains unsatisfied with his purchase after the adjustment period, he can return the mattress to Gallery Furniture in exchange for a new one.
-Be in good condition -Be unused and not in a used or damaged condition -Not have any stains or tears -Not have any missing parts -Not have any customer markings or logos on it The store also offers a return policy for mattresses that are: -Sized correctly -Made of the best materials possible -Comfortable to sleep on
The mattress protector has been used with no stains of any kind.
Extra Points to Note About Gallery Furniture Return Policy
- If you are not satisfied with your purchase, you have the right to return it within 30 days of the purchase date.
- You must provide your original receipt and the mattress must be in its original condition with all tags and packaging.
- The mattress must be returned in its entirety, including all tags and packaging.
- If you choose to return a mattress that is not defective, we will issue a credit for the difference between the original price of the mattress and what you paid for the defective mattress.
Gallery Furniture offers no cash refunds. Customers who are not satisfied with their purchase of a mattress can only exchange it for another mattress, which must be of the same value. If a customer returns a mattress based on complaints about its height, width, or other factors, they will not be refunded the difference in value.
Customers of Gallery furniture should be aware that all returns and exchanges will incur a 10% restocking fee – this is a charge levied by companies in order to accept the returned item. ..
Gallery Furniture Return policy on other Items
Gallery Furniture sells furniture other than mattresses. The return policies for these other items vary from product to product. ..
The furniture store offers a time frame of 15 days for customers to determine if the purchased furniture meets their needs or not. If the customer does not like the purchased furniture within the allotted time, they are allowed to return it for a full refund. ..
Customers of furniture stores can return any piece of furniture for a refund, as long as the item is within 30 days of purchase. If the customer selects a more expensive piece of furniture, they will be responsible for paying the difference in price. If the customer returns an item that is cheaper than what was originally chosen, there will be no refunds.
Conclusion
Gallery Furniture recognizes that customers need time to use an item before they can accurately decide whether it meets their needs or not. This is why the Gallery Furniture return policy is built on a stipulated adjustment period. After the adjustment period, any purchased item can be returned for a full refund, minus the original shipping and handling fees. Although Gallery Furniture does not currently offer cash refunds, customers have one shot at returning and exchanging items purchased from the store. ..
Frequently Asked Question
The store has a variety of mattresses, and each has a different price tag. Hence, it depends on your needs and budget.
Gallery Furniture is an American furniture company with headquarters in Houston, Texas. Gallery Furniture was founded in 1978 by brothers John and Tom Galvin. The company has since grown to become one of the largest furniture retailers in the United States. Gallery Furniture sells a variety of furniture, including sofas, sectionals, and beds. ..
Gallery Furniture has two branches in different states. One is in Houston, Texas, and the other is in Richmond, Virginia.