This telecommunications brand provides a three-tiered system for cancelling service. If you have taken hold of any of the optimum services and finding it difficult to cancel the service, don’t worry because we have got you covered. Also, this article will not only be merely a cancellation guide but also explain the services extended by them. So, gear up!
A Small History
Optimum is one of the most prominent telecommunications brands in the United States. It was founded in the 1970s and has headquarters in Long Island City. ..
Optimum Communications, Inc. is a telecommunications company that was founded in 1984. At first, the company only had access to a copper wire network and was only able to provide limited services. However, later on, an extension of services was seen and Optimum was able to expand its network to include optic fiber technology. ..
Optimum offers three television packages: a basic package, a premium package, and a deluxe package. The basic package includes just television services, while the premium and deluxe packages include additional services such as internet, voice, mobile, and business services.
The Three Packages – Premier, Select, and Core
- Basic Package: This package offers the basic services like voice, text, and data. It is the cheapest and has no features that are not included in other packages.
- Standard Package: This package offers more features and is more expensive than the Basic Package. It includes features like voice, text, and data service with a higher price tag.
- Premium Package: This package offers the best of both worlds, features and price tags that are unmatched by any other brand in the market. It includes all the features of the Standard Package but also adds extras like unlimited talk time, international roaming, and free international calls.
The Premier Package of Optimum includes all of the fourteen STARZ channels ( including STARZ Encore Family, STARZ Encore Action, and STARZ Encore Classic, seven HBO channels, and eight Showtime channels). So, to sum it up, the optimum premium package provides you with more than 420 channels. The premium package costs you around $125 per month.
This is a beta version of the premier package that includes more than 340 channels, including STARZ Encore, DIY, AMC, and so on. It also gives you free access to all HBO channels for the first six months. The optimum Select costs you around $75 per month.
The Premier TV tier includes access to more than 220 channels, including ESPN, Disney, AMC, HGTV, and a lot more. It costs you around $124.99 per month and has a price of $65 per month. The Select TV tier includes 340 channels, including STARZ Encore and HBO channels. It costs you $74.99 per month and has a price of $65 per month. The Core TV tier includes 220 channels. It costs you $65/month
The Five-step guide for Cancellation of Optimum Services
Step 2: Get your insurance Step 3: Arrive to the location Step 4: Pick up your items
If you want to cancel your service, make sure to do it before your billing cycle ends and cancel before the next billing period kicks off. Even if you only use one day of the new billing cycle, you have to pay for the rest of the month, no matter how many days you have used. So, schedule it accordingly. ..
Step 3: Tell them that you need to be transferred to a different department.
If you want to cancel your service with Optimum, you’ll need to make a phone call to their retention center. You’ll need to introduce yourself and let them know that you no longer need their service. Keep in mind that the calls are received only on weekdays (8:00 AM to 7:45 PM) and Saturday (9:00 AM to 6:00 PM). ..
To ensure you get the best service, make sure to dial the number corresponding to your region. Altice has now split the numbers in accordance to the regions they extend their services to. For example, if you are in the North region, you would dial 972. If you’re having trouble with your Altice service, be sure to dial the number corresponding to your region. Altice has now split the numbers in accordance to the regions they extend their services to. For example, if you are in the North region, you would dial 972. ..
If you need help with a business service, please call 888 – 276 – 5255. ..
Now that you have your equipment, it’s time to pack it up and head out. You’ll need to pack your camera, lenses, and other equipment. Make sure to pack everything in a safe and secure place so you can take it with you when you leave.
The next step is to pack the equipment in a box. Carefully pack the apparatus in the box, including the cords, remotes, a bill labeling who you are and where you are from (you shouldn’t miss a thing because they charge you for the missing items) and then seal it. Print a FedEx label and paste it outside the box.
FedEx is located near the intersection of I-5 and SR-101 in Tacoma. You can drop off your box for shipping at their office by following the link below.
Step 5: Photo proof the box and the bill while dropping off as it helps in case the package gets lost while shipping.
We hope you have had a chance to check out the cancellation process and that you have had a chance to ask any questions. If you have any further queries, please feel free to reach out to us.
